Terms of use

Last updated September 24, 2026

These Terms of Use (“Terms”) are an agreement between you and TechnicolorLife LLC, doing business as Chartapir (“Chartapir,” “we,” or “us”). They govern the Chartapir app, website, and related services (the “Service”). By creating an account, purchasing a plan, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and authority

In plain English: Chartapir is for adults who can agree to a contract, including authorized business users.

You must be at least 18 years old and legally able to enter into a contract to use Chartapir. If you use the Service for a company or another organization, you represent that you have authority to bind it, and “you” includes that organization.

2. What Chartapir provides

In plain English: We make narrated chart videos from your data, but features and availability can change.

Chartapir turns a spreadsheet or table image into an audiovisual presentation with charts, model-generated narration, synthesized speech, subtitles, and music. Features, formats, output limits, and availability may vary by plan and platform. The Service may include previews, beta features, or integrations supplied by third parties.

We work to keep the Service available, but we do not promise uninterrupted or error-free operation. We may change, suspend, or discontinue a feature when reasonably necessary for security, legal compliance, provider availability, or product operation.

3. Your account

In plain English: Keep your sign-in method and device secure; activity under your account is your responsibility.

You are responsible for your account, for keeping access to your sign-in method and device secure, and for activity performed while signed in. Account information must be accurate and current. You may not sell, transfer, or share access in a way that defeats plan limits or exposes another person’s data.

4. Your content and permission to process it

In plain English: Your files remain yours. You give us only the permission needed to process them and run the service.

You keep whatever ownership rights you have in files, images, data, instructions, and other material you submit (“Your Content”). You grant Chartapir a limited, non-exclusive license to host, copy, analyze, transform, transmit, and render Your Content only as needed to provide, secure, support, and maintain the Service. This license ends when the content is deleted, subject to the retention and recovery periods in our Privacy Policy.

You represent that you have all rights, permissions, notices, and lawful bases needed to upload and process Your Content. Do not upload material that infringes another person’s intellectual-property, privacy, confidentiality, publicity, or other rights.

5. Generated output

In plain English: We do not claim your finished video, but third-party rights and copyright law still apply.

As between you and Chartapir, we do not claim ownership of the video, narration, charts, or other output generated specifically from Your Content. You may keep, edit, share, and commercially use the finished output, subject to these Terms and any third-party rights, including the music terms below. Similar or identical output may be generated for others, and some AI-generated material may not qualify for copyright protection in every country.

6. Automated output requires your review

In plain English: AI can make mistakes. Check every video before you publish or rely on it.

Chartapir uses automated systems to select, summarize, and present information. Safeguards constrain what the system may say, but they do not guarantee that every chart, emphasis, label, narration line, or conclusion is correct or suitable for your purpose. You are responsible for checking the finished video and the underlying data before publishing, presenting, distributing, or relying on it.

Chartapir is a communication tool, not legal, financial, medical, accounting, or other professional advice. Do not use an output as a substitute for qualified review where the consequences of an error are significant.

7. Plans, credits, purchases, and refunds

In plain English: Apple handles iPhone subscriptions; Stripe and Link handle web subscriptions. Chartapir charges credits only for completed videos and returns them for failures or cancellations.

Current plan prices, credit grants, durations, resolutions, retention periods, and other limits appear in the app and on the Plans page. Before a video begins, Chartapir shows the maximum credits it may reserve. Credits are settled only for a video that completes; failed and cancelled jobs return their reserved credits to the allowance they were reserved from, provided that allowance has not expired in the meantime. Completed output consumes credits even if you later decide not to use it.

Paid iPhone plans are auto-renewable subscriptions purchased through Apple. Apple charges your Apple ID at confirmation and again at renewal unless you cancel through your Apple account settings before the renewal date. The app displays the subscription period and price before purchase. Apple processes payment details, taxes, cancellations, and monetary refund requests under Apple’s terms and applicable law; Chartapir does not receive your full card number. Cancelling stops future renewal but does not erase your account or automatically refund the current period.

Paid web plans are monthly auto-renewable subscriptions purchased through Stripe Checkout using Stripe Managed Payments and Link. The Checkout page identifies the seller and the payment terms that apply to that transaction. Stripe and Link collect and process your payment details, applicable taxes, receipts, cancellations, and monetary refunds under their terms and applicable law; Chartapir does not receive your full card number. You can update your payment method, view invoices, or schedule cancellation from the Stripe customer portal linked from your Chartapir account. Cancellation takes effect at the end of the paid period and does not erase your account or automatically refund that period.

If a web subscription payment is fully refunded, the credits granted for that payment period are revoked. If some of those credits were already used, your account may show an outstanding credit balance that must be cleared before new videos can be made. A partial monetary refund requires individual review because Chartapir does not automatically convert a partial currency amount into a partial credit grant. These rules do not limit refund rights required by applicable law or the terms shown by the payment provider at checkout.

Credits belong to the plan period that granted them. On Free they clear at the end of each monthly period. On a paid plan they carry forward at most one further period and then expire, so an unused allowance is never banked indefinitely. We may change future prices or plan benefits with advance notice where required, but a change does not retroactively alter a completed purchase.

8. Third-party music

In plain English: The music is licensed for commercial use, so you can publish and monetize your finished video. What you cannot do is take the music out and use it on its own.

A finished video may contain music or other audio supplied under a third-party license (“Third-Party Music”). The music catalog offered in the current release is licensed under the Pixabay Content License, which permits commercial use without attribution. You may use a final rendered video containing Third-Party Music commercially, including publishing it, advertising with it, and monetizing it, subject to these Terms and to the restrictions in the paragraph below. The music must remain incorporated into the larger audiovisual work.

Your right to use the finished video does not transfer ownership or exclusive rights in the music. You may not extract, separate, sell, resell, redistribute, sublicense, or otherwise make the music available on a standalone basis, use it as a separate production-music asset, or add it to a music, sound-effects, stock-media, or training library. You must also follow restrictions attached to the track and may not use it in a way that is unlawful, misleading, infringing, or otherwise prohibited by the applicable provider license.

Third-party music is non-exclusive and may be subject to additional rights or platform rules. YouTube or another platform may issue a Content ID match, limit monetization or availability, or take other automated action even when the music is used under a valid license. A Content ID claim is not necessarily a finding of infringement. Chartapir does not guarantee claim-free publication or a particular dispute outcome. If reasonably available, we may provide the track identity and retained license information to help you respond.

9. Privacy and data protection

In plain English: Our Privacy Policy explains what data we use and how to exercise your rights; we do not sell personal information.

Our Privacy Policy is part of these Terms and explains what information Chartapir collects, why it is processed, which providers receive it, how long it is kept, and how to request access or deletion. The website loads Firebase Analytics only after your affirmative consent through Allow analytics. It does not send uploaded content or user-authored content to Firebase Analytics, disables advertising personalization, and lets you withdraw consent through Analytics preferencesin the footer.

EEA and UK users. Where the GDPR or UK GDPR applies, processing is based on contract, consent, legitimate interests, or legal obligation as described in the Privacy Policy. Applicable rights may include access, correction, erasure, portability, restriction, objection, withdrawal of consent, and a complaint to a supervisory authority. Information may be transferred internationally using recognized safeguards.

California users. Where California privacy law applies, residents may have rights to know, access, correct, or delete personal information and to receive equal service after exercising those rights. Chartapir does not sell personal information or share it for cross-context behavioral advertising, so there is no such sale or sharing to opt out of.

10. Acceptable use

In plain English: Use Chartapir lawfully, respect other people’s rights, and do not attack or copy the service.

You may not use the Service to:

• break the law, violate another person’s rights, or breach a duty of confidentiality;
• upload malware or content intended to disrupt, damage, or gain unauthorized access;
• probe, scrape, reverse engineer, or bypass security, rate limits, credit rules, or access controls, except where law expressly permits;
• impersonate another person, misrepresent an affiliation, harass, threaten, defame, or deceive;
• use the Service or output to create unlawful, hateful, exploitative, or infringing material;
• resell access, operate Chartapir as a competing rendering service, or use the Service to build or benchmark a competing model or product without written permission; or
• submit highly sensitive personal information where Chartapir has not expressly agreed to process it.

11. Chartapir intellectual property

In plain English: You own your inputs; we own the Chartapir product, brand, templates, and software.

Chartapir and its licensors own the Service, software, designs, templates, branding, and documentation, excluding Your Content and your rights in generated output described above. We give you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. No right to Chartapir trademarks or source code is granted.

12. Copyright and the DMCA

In plain English: If something handled through Chartapir infringes your copyright, send a notice to our registered agent below. If your material was removed by mistake, you can send a counter-notice to get it back.

Chartapir has designated an agent with the United States Copyright Office to receive notices of claimed copyright infringement under the Digital Millennium Copyright Act.

Designated agent
DMCA Agent, TechnicolorLife LLC
30 N Gould St, Ste N
Sheridan, WY 82801, United States
[email protected]
+1 585 316 1843

Sending a notice. To be effective under 17 U.S.C. § 512(c)(3), your notice must include all of the following:

• Your physical or electronic signature.
• Identification of the copyrighted work you say has been infringed.
• Identification of the material you say is infringing, with enough detail for us to find it.
• Your address, telephone number, and email address.
• A statement that you believe in good faith that the use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

A notice missing any of these may not be effective. Under 17 U.S.C. § 512(f), a person who knowingly misrepresents that material is infringing can be liable for damages, including our costs and legal fees.

Counter-notification. If we remove or disable material of yours, you may send a counter-notice under § 512(g)(3) containing your signature, identification of the removed material and where it appeared, a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification, your contact details, and your consent to the jurisdiction of the federal court for your district (or, if you are outside the United States, any district in which we may be found). We may restore the material in 10 to 14 business days unless the complainant tells us they have filed a court action.

Repeat infringers. We terminate the accounts of repeat infringers in appropriate circumstances. Material may be removed or restricted while a claim is being assessed.

13. Suspension, termination, and deletion

In plain English: A deletion request immediately stops new video work, gives you 72 hours to keep the account, and then becomes irreversible.

You may stop using Chartapir or request account deletion at any time. See Delete your account. Once a deletion request is recorded, you may not create a project, upload a source file, or generate a new video. You may cancel the request during the 72-hour grace period and restore access. Existing videos remain downloadable during that period; after it closes, the request cannot be cancelled and downloads stop while removal is completed. Save any output you want to keep before then. A deletion request schedules an eligible Stripe web subscription not to renew; cancelling the deletion request during the grace period restores renewal when possible. Requesting account deletion does not cancel an Apple subscription, which must be managed separately through your Apple account.

We may restrict or suspend access when reasonably necessary to address a Terms violation, security risk, legal requirement, nonpayment, or harm to the Service or others. Where practical, we will explain the reason and give you an opportunity to correct it.

When these Terms end, your right to use the Service ends. Provisions that by their nature should continue—including ownership, payment obligations, disclaimers, liability limits, indemnity, dispute terms, and records required by law—survive. Chartapir completes account deletion within 30 days of the request. Limited de-identified transaction, credit, subscription, reconciliation, security, and deletion records may remain for the purposes described in the Privacy Policy; submitted content and identifying profile fields are removed from those records. Data handling after termination follows the Privacy Policy.

14. Disclaimers

In plain English: We provide the service as it is and cannot promise that every output or third-party platform outcome will be perfect.

To the fullest extent permitted by law, the Service and output are provided “as is” and “as available.” Chartapir disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, error-free, or that generated output will be accurate, unique, legally protectable, suitable for publication, or accepted by a third-party platform. These disclaimers do not exclude rights or warranties that law does not allow us to exclude.

We are not responsible for a delay or failure caused by events beyond our reasonable control, including natural disasters, epidemics, war, labor disputes, government action, internet or utility failure, cyberattack, or a critical provider outage. This does not excuse obligations that applicable law does not allow us to exclude.

15. Limitation of liability

In plain English: Where law allows, we exclude indirect losses and cap direct claims at the greater of US$100 or your prior 12 months of payments.

To the fullest extent permitted by law, Chartapir and its officers, employees, contractors, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption arising from the Service or these Terms.

Our total liability for all claims arising from the Service or these Terms will not exceed the greater of US$100 or the amount you paid for Chartapir through Apple or Stripe in the 12 months before the event giving rise to the claim. This limit does not apply where prohibited by law or to liability that cannot lawfully be limited.

16. Indemnity

In plain English: If your content or unlawful conduct causes a third-party claim, you are responsible for the resulting reasonable costs where law permits.

To the extent permitted by law, you will defend and indemnify Chartapir against third-party claims, damages, and reasonable costs arising from Your Content, your unlawful use of the Service, your violation of these Terms, or your violation of another person’s rights. We will notify you of a covered claim and may control its defense; you may not settle a claim in a way that admits fault or imposes an obligation on Chartapir without our consent.

17. Governing law and disputes

In plain English: Contact us first so we can try to resolve a dispute; unresolved claims generally go to Wyoming courts, not mandatory arbitration.

Wyoming law governs these Terms, without regard to conflict-of-law rules, except where the law where you live gives you rights that cannot be waived. Before filing a claim, you and Chartapir agree to try in good faith for 30 days to resolve it by written notice sent to the contact below. Claims that cannot be resolved will be brought in the state or federal courts located in Wyoming, and each party consents to their jurisdiction, except that an eligible claim may be brought in small-claims court. These Terms do not require arbitration and do not waive any non-waivable consumer right.

18. Changes to these Terms

In plain English: Small corrections take effect when posted. Anything that raises your price or takes a right away gives you 30 days’ notice first, and you can cancel before it applies.

We may update these Terms as the Service changes, and we post every version with a new date. How much notice you get depends on what changed.

Non-material changes take effect when posted. These are corrections, clarifications that do not alter what either of us owes, new section headings, and descriptions of features that have been added.

Material changes take effect 30 days after we notify you. A change is material if it increases the price of a plan you are on, reduces the credits, resolution, length, retention, or other benefits of that plan, expands how we may use your content, shortens a deadline that protects you, or changes how disputes are resolved. We will tell you by email or in the app before the 30 days begin. If you do not want the change, cancel before it takes effect; cancelling for this reason does not shorten the expiry of an allowance already granted to you for the current or a carried-forward period.

Changes apply prospectively and never to a purchase you have already completed. Continuing to use the Service after a change takes effect means you accept it.

19. General terms

In plain English: These documents are the whole agreement, and one invalid clause does not invalidate the rest.

These Terms, the Privacy Policy, and purchase terms shown at checkout are the entire agreement about the Service. If one provision is unenforceable, the rest remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, financing, reorganization, or sale of the Service. The parties are independent contractors. Headings are for convenience, and electronic notices and records satisfy writing requirements where permitted by law.

20. Contact

In plain English: Send legal and support questions to the company details below.

TechnicolorLife LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

Legal notices and support: [email protected]